Last updated: September 10, 2026
Eligibility
Report damaged, missing, or incorrect items within 24 hours of delivery with photos when possible.
Process
Approved refunds are issued to the original payment method or as store credit, typically within 5–7 business days.
Non-refundable
Perishable goods that were accepted without issue, and change-of-mind returns after delivery, are generally not refundable.